Ticket #172 (closed defect: worksforme)

Opened 6 months ago

Last modified 3 months ago

receiver stops working, sending works ok

Reported by: medisoft Owned by: somebody
Priority: highest Component: USB IR Transceiver
Version: Severity: blocker
Keywords: receiver stops Cc:

Description

Hi. Today the receiver function of my usb device stop working. I can send the codes OK, but I can't receive anything.

I tested running igdaemon -n -v -v -v specifying the two libusb and libusb-pre..., and after that I ran igclient --receiver-on --sleep 100.

this is the output of igdaemon

Feb 05 03:31:41 2010 DEBUG: Parameters: Feb 05 03:31:41 2010 DEBUG: recvTimeout: 1000 Feb 05 03:31:41 2010 DEBUG: sendTimeout: 1000 Feb 05 03:31:41 2010 INFO: Loaded driver: /usr/lib/iguanaIR/libusbpre1.so Feb 05 03:31:47 2010 INFO: Worker 0 starting Feb 05 03:31:47 2010 DEBUG2: o0x0000cd01 Feb 05 03:31:47 2010 DEBUG: Handling 1 device(s): Feb 05 03:31:47 2010 DEBUG: 0) usb:2.5 id=0 addr=0x8dc7d80 Feb 05 03:31:47 2010 DEBUG2: i0x0000dc010603 Feb 05 03:31:47 2010 DEBUG: Received ctl header: 0x1 Feb 05 03:31:47 2010 INFO: Transaction: 0x1 (13688 microseconds) Feb 05 03:31:47 2010 INFO: Found device version 0x306 Feb 05 03:31:47 2010 DEBUG2: o0x0000cd1f Feb 05 03:31:47 2010 DEBUG2: i0x0000dc206d617269 Feb 05 03:31:47 2010 DEBUG: Received ctl header: 0x20 Feb 05 03:31:47 2010 DEBUG2: i0x6f00000000000000 Feb 05 03:31:47 2010 INFO: Transaction: 0x20 (24088 microseconds) Feb 05 03:32:32 2010 INFO: Found client using protocol version 1 Feb 05 03:32:32 2010 INFO: Request handled within daemon: 0xfe Feb 05 03:32:32 2010 DEBUG2: o0x0000cd12 Feb 05 03:32:32 2010 DEBUG2: i0x0000dc12 Feb 05 03:32:32 2010 DEBUG: Received ctl header: 0x12 Feb 05 03:32:32 2010 INFO: Transaction: 0x12 (13759 microseconds) Feb 05 03:32:32 2010 DEBUG2: i0x8080808080808000 Feb 05 03:32:32 2010 DEBUG2: Data without ctl header assuming IG_DEV_RECV. Feb 05 03:32:32 2010 DEBUG2: Returning data packet (0x30, 7 byte payload) Feb 05 03:32:32 2010 DEBUG2: i0x8080808080808000 Feb 05 03:32:32 2010 DEBUG2: Data without ctl header assuming IG_DEV_RECV. Feb 05 03:32:32 2010 DEBUG2: Returning data packet (0x30, 7 byte payload) Feb 05 03:32:33 2010 DEBUG2: i0x8080808080808000 Feb 05 03:32:33 2010 DEBUG2: Data without ctl header assuming IG_DEV_RECV. Feb 05 03:32:33 2010 DEBUG2: Returning data packet (0x30, 7 byte payload)

and on the igclient

receiver on: success received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

space: 152917

received 1 signal(s):

it was working ok until today :( what could be?

Change History

Changed 6 months ago by jdunn

That is strange. I would guess that it could be a hardware problem, but seems unlikely that it would be a software issue. Could you please try reflashing the device? First install the iguanaIR-reflasher package. Be sure the igdaemon is running and that igclient --get-version works. Making sure it is the only iguanaIR device plugged into the machine, run:

iguanaIR-reflasher --force

This will cause the reflasher to re-write the firmware regardless of the current version. If that either bricks the device or doesn't fix the problem we can do an exchange.

Changed 5 months ago by medisoft

Hi! I tested this, nothing happens. After flashing all the blocks, i restarted the machine, and things are still the same, allowing only transmit but not reception.

Changed 5 months ago by jdunn

Alright, email me directly (jdunn) and we'll coordinate a return.

Changed 3 months ago by jdunn

  • status changed from new to closed
  • resolution set to worksforme

return was never made, but customer hasnt responded in a couple months, closing.

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